Senior Director, Merchandising Systems

Johns Creek - Georgia

Date Posted: Feb. 28, 2019

Requisition ID: MAC13979


Job Overview:


This role will work with the VP, Corporate Systems, to establish and drive the technology solutions strategy and implementation for the merchandising needs of Macy’s.  It is a highly visible role requiring extensive collaboration and partnership with merchandising, supply chain, product management, and other technology organizations. Further specifics of the responsibilities will continue to evolve as the modernization journey of Macy’s merchandising platforms evolves. This leader should have an excellent engineering foundation with modern technology stack and experience implementing modern merchandising technologies. The candidate should also have strong managerial experience to leverage existing engineering team, attract and recruit top engineering talent, and a track record of successfully leading large-scale technology implementations in retail or related industries. Be willing to take on additional engineering and leadership duties as assigned. Perform other duties as assigned.


Essential Functions:


Explore future technology needs for Macy’s, by balancing technology innovation, industry trends, and Macy’s customer and associate facing solution needs.

Lead the development, delivery, and operations of technology solutions to support the modernization of Macy’s merchandising capabilities.

Lead the efforts to stay current on the merchandising technology stack and platforms.

Responsible for partnership and collaboration with various cross-functional teams (merchants, private label, product management, store operations, supply chain, and infrastructure teams) to modernize Macy’s merchandising platforms.

Play a key role to enhance software quality across the Macy’s Technology organization; and driving end-to-end accountability at all levels of Macy’s Technology organization.

Accountable for talent development, and building technology bench strength in Macy’s Technology organization.

Mentor and coach leaders & individual contributors reporting to this position and play an active role in raising the talent bar across the technology team.

Responsible for this portfolio’s budget, projects, and resources planning.

• Regular, dependable attendance & punctuality.






BA/BS in Computer Science, Information Technology, or related field preferred.

15+ years of experience in software engineering, engineering management, and delivering large-scale transformation initiatives in retail required.

10+ years of experience leading & managing engineering teams, and engineering managers.

Experience implementing and in-depth technical understanding of modern merchandising systems (JDA, Infor, Stibo, River Sand, etc) required.

Building cloud-native applications in private & public cloud (GCP, Azure, AWS) required.

Experience in multi-channel retail technologies required.

Experience delivering software engineering solution in a highly matrixed organization required.

Experience managing large offshore teams and 3rd party vendors required.

Experience with modern tech stack and open source technologies required.

Experience and passion to work in a fast paced Agile environment, delivering functional features in small time durations required.


Communication Skills:


Excellent written and verbal communication skills.


Mathematical Skills:


Basic math functions such as addition, subtraction, multiplication, and division skills.


Reasoning Ability:


Ability to balance short-term tactical decisions with long-term strategic thinking.

Must be able to work independently with minimal supervision and make sound decisions.


Physical Demands:


• This position involves regular walking, standing, sitting for extended periods of time, hearing, and talking.

• May occasionally involve stooping, kneeling, or crouching.

• May involve close vision, color vision, depth perception, focus adjustment, and viewing computer monitor for extended periods of time. 

• Involves manual dexterity for using keyboard, mouse, and other office equipment.

• May involve moving or lifting items under 10 pounds.


Other Skills:


Strong leadership profile and excellent negotiation skills. 

Experience building at-scale, high performing, robust multi-channel retail apps.

Experience and passion to work in a fast-paced agile engineering environment.

Experience in recruiting, hiring, and training diverse personnel in software engineering, architecture, engineering management, and operations.

Ability to balance short-term tactical decisions with long-term strategic thinking.

Demonstrable leadership abilities in changing, ambiguous and challenging situations.

Demonstrable presentation, written, verbal, and interpersonal communication skills.


Work Hours:


Ability to work a flexible schedule based on department and company needs.

Company Profile:


Macy’s Inc. is one of the nation’s premier retailers.  With fiscal 2016 sales of $25.778 billion and approximately 140,000 employees, the company operates more than 700 department stores under the nameplates Macy’s and Bloomingdale’s, and approximately 125 specialty stores that include Bloomingdale’s The Outlet, Bluemercury and Macy’s Backstage.  Macy’s, Inc. operates stores in 45 states, the District of Columbia, Guam and Puerto Rico, as well as, and  Bloomingdale’s stores in Dubai and Kuwait are operated by Al Tayer Group LLC under license agreements.  Macy’s, Inc. has corporate offices in Cincinnati, Ohio and New York, New York.


This job description is not all inclusive. Macy’s Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.